Analysis of Semarang City Disbudpar Instagram Content Strategy in the New Era of Covid 19

Analisis Strategi Konten Instagram Disbudpar Kota Semarang di Era Baru Covid 19

Authors

  • Edi Nurwahyu Julianto Universitas Semarang
  • Yofiendi Indainanto Universitas Semarang
  • Sinta Pramucitra Universitas Semarang

DOI:

https://doi.org/10.21111/ejoc.v9i1.10622

Keywords:

Content Strategy, Multiple Circular Models, Semarang City Disbudpar

Abstract

Efforts to grow tourism in the new era of Covid-19 in Semarang City have encouraged the Semarang City Culture and Tourism Office to promote tourism through various media platforms. One strategy is to promote tourism content through social media Instagram @disbudparkotasemarang. Accessibility encourages tourists to search for information on Instagram. This condition encourages content planning not only to display various destinations. This study aims to find out how to analyze the Semarang City Disbudpar Instagram Content Strategy in the New Era of Covid 19?. The method used is qualitative descriptive using The Circular Model of SoMe to analyze the findings. The results show that the @disbudparkotasemarang Instagram account has basically gone through four important stages in planning content, namely: Share, Optimaze, Manage and Engage. The content strategy is carried out by interacting with posts, displaying cultural events, and tours. This strategy is able to attract user attention as seen from the number of likes and comments that are very different. It's just that the implementation hasn't shown good performance, with the engagement rate still at a moderate level of 1.28 percent. Although, there has been an increase, posts, followers and users during 2022. It is important to plan content by paying attention to the level of engagement which is indicated by interactive communication.

Author Biography

Edi Nurwahyu Julianto, Universitas Semarang

Departemen Ilmu Komunikasi Fakultas Teknologi Informasi dan Komunikasi

References

Adeola, O., Hinson, R. E., & Evans, O. (2020). Social media in marketing communications: A synthesis of successful strategies for the digital generation. Digital Transformation in Business and Society: Theory and Cases, 61–81.

Alves, H., Fernandes, C., & Raposo, M. (2016). Social media marketing: a literature review and implications. Psychology & Marketing, 33(12), 1029–1038.

Arefieva, V., Egger, R., & Yu, J. (2021). A machine learning approach to cluster destination image on Instagram. Tourism Management, 85, 104318.

Barbe, D., Neuburger, L., & Pennington-Gray, L. (2020). Follow us on Instagram! Understanding the driving force behind following travel accounts on Instagram. E-Review of Tourism Research, 17(4).

Buhalis, D., & Law, R. (2008). Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research. Tourism Management, 29(4), 609–623.

Chang, Y.-T., Yu, H., & Lu, H.-P. (2015). Persuasive messages, popularity cohesion, and message diffusion in social media marketing. Journal of Business Research, 68(4), 777–782.

Coelho, R. L. F., Oliveira, D. S. de, & Almeida, M. I. S. de. (2016). Does social media matter for post typology? Impact of post content on Facebook and Instagram metrics. Online Information Review, 40(4), 458–471.

Creswell, J. W., & Poth, C. N. (2016). Qualitative inquiry and research design: Choosing among five approaches. Sage publications.

Dataindonesia.id. (2022). Pengguna Media Sosial di Indonesia Capai 191 Juta pada 2022. https://dataindonesia.id/digital/detail/pengguna-media-sosial-di-indonesia-capai-191-juta-pada-2022

De Veirman, M., Cauberghe, V., & Hudders, L. (2017). Marketing through Instagram influencers: the impact of number of followers and product divergence on brand attitude. International Journal of Advertising, 36(5), 798–828.

Dholakia, U. M., & Durham, E. (2010). One café chain’s Facebook experiment. Harvard Business Review, 88(3), 26.

Dhun, & Dangi, H. K. (2022). Influencer Marketing: Role of Influencer Credibility and Congruence on Brand Attitude and eWOM. Journal of Internet Commerce, 1–45. https://doi.org/10.1080/15332861.2022.2125220

Duffett, R. G. (2017). Influence of social media marketing communications on young consumers’ attitudes. Young Consumers, 18(1), 19–39.

Endri, E. P., & Prasetyo, K. (2021). New Media: Instagram@ sumbar_rancak as a Means of Promoting Tourism in West Sumatra. AL MUNIR: Jurnal Komunikasi Dan Penyiaran Islam, 12(01), 106–114.

Gon, M. (2021). Local experiences on Instagram: Social media data as source of evidence for experience design. Journal of Destination Marketing & Management, 19, 100435.

Haenlein, M., Anadol, E., Farnsworth, T., Hugo, H., Hunichen, J., & Welte, D. (2020). Navigating the New Era of Influencer Marketing: How to be Successful on Instagram, TikTok, & Co. California Management Review, 63(1), 5–25.

halosemarang.id. (2023). Disbudpar Kota Semarang Targetkan Jumlah Kunjungan Sebanyak 7,2 Juta Wisatawan – Halo Semarang. https://halosemarang.id/disbudpar-kota-semarang-targetkan-jumlah-kunjungan-sebanyak-72-juta-wisatawan

Hays, S., Page, S. J., & Buhalis, D. (2013). Social media as a destination marketing tool: its use by national tourism organisations. Current Issues in Tourism, 16(3), 211–239. https://doi.org/10.1080/13683500.2012.662215

Hudson, S., & Thal, K. (2013). The impact of social media on the consumer decision process: Implications for tourism marketing. Journal of Travel & Tourism Marketing, 30(1–2), 156–160.

Iglesias-Sánchez, P. P., Correia, M. B., Jambrino-Maldonado, C., & de las Heras-Pedrosa, C. (2020). Instagram as a co-creation space for tourist destination image-building: Algarve and Costa del Sol case studies. Sustainability, 12(7), 2793.

Kim, S., Han, J., Yoo, S., & Gerla, M. (2017). How are social influencers connected in instagram? Social Informatics: 9th International Conference, SocInfo 2017, Oxford, UK, September 13-15, 2017, Proceedings, Part II 9, 257–264.

Lee, S., & Kim, E. (2020). Influencer marketing on Instagram: How sponsorship disclosure, influencer credibility, and brand credibility impact the effectiveness of Instagram promotional post. Journal of Global Fashion Marketing, 11(3), 232–249. https://doi.org/10.1080/20932685.2020.1752766

Luttrell, R. (2018). Social media: How to engage, share, and connect. Rowman & Littlefield.

Mele, E., Kerkhof, P., & Cantoni, L. (2021). Analyzing cultural tourism promotion on Instagram: a cross-cultural perspective. Journal of Travel & Tourism Marketing, 38(3), 326–340.

Moleong, L. J. (2017). Metode penelitian kualitatif, Bandung: PT. Remaja Rosda Karya.

Pop, R.-A., Săplăcan, Z., Dabija, D.-C., & Alt, M.-A. (2022). The impact of social media influencers on travel decisions: the role of trust in consumer decision journey. Current Issues in Tourism, 25(5), 823–843. https://doi.org/10.1080/13683500.2021.1895729

Santiago, J. K., & Castelo, I. M. (2020). Digital influencers: An exploratory study of influencer marketing campaign process on instagram. Online Journal of Applied Knowledge Management (OJAKM), 8(2), 31–52.

Senecal, S., & Nantel, J. (2004). The influence of online product recommendations on consumers’ online choices. Journal of Retailing, 80(2), 159–169.

Solopos.com. (2022). Hebat! Kota Lama Semarang Jadi Tempat Wisata Terlaris di Jateng - Solopos.com | Panduan Informasi dan Inspirasi. https://www.solopos.com/hebat-kota-lama-semarang-jadi-tempat-wisata-terlaris-di-jateng-1314818

Tafesse, W., & Wood, B. P. (2021). Followers’ engagement with instagram influencers: The role of influencers’ content and engagement strategy. Journal of Retailing and Consumer Services, 58, 102303.

Utami, N. T. (2022). The role of social media instagram community to tourism promotion in Baubau city. COMMICAST, 3(1), 67–74.

Wibisono, D. (2020). Marketing Strategy of Madilog Coffee Shop using Influencers through Instagram Social Media. J. Ad’ministrare, 7(1), 191.

Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), 179–188.

Xie-Carson, L., Benckendorff, P., & Hughes, K. (2023). Keep it# Unreal: Exploring Instagram Users’ Engagement With Virtual Influencers in Tourism Contexts User engagement with virtual influencers. Journal of Hospitality & Tourism Research, 10963480231180940.

Yadav, M., Joshi, Y., & Rahman, Z. (2015). Mobile social media: The new hybrid element of digital marketing communications. Procedia-Social and Behavioral Sciences, 189, 335–343.

Downloads

Published

2024-06-28