The Influence of Compensation, Work Environment, and Workload on Employee Job Satisfaction at Bentani Hotel & Residence in Cirebon City
DOI:
https://doi.org/10.21111/ibmj.v8i1.15043Keywords:
Compensation, Work environment, Workload, Job SatisfactionAbstract
Employee job satisfaction is an important aspect in supporting the quality of service in the hospitality industry which is highly dependent on human resource performance. The main factors influencing job satisfaction include Compensation, Work Environment and Workload. This study was conducted to determine the effect of compensation, work environment, and workload on employee job satisfaction at Bentani Hotel & Residence in Cirebon City. The research approach used was quantitative. The sample in this study amounted to 109 respondents who were employees from various departments. Data collection was carried out using a questionnaire, and the analysis technique used was multiple linear regression with the help of SPSS. The results of the study showed that the work environment and workload had a positive and significant effect on job satisfaction, while compensation did not have a significant effect although it showed a positive direction. Simultaneously, the three variables were proven to have a significant effect on job satisfaction. This finding shows that efforts to improve job satisfaction are not enough just by providing compensation, but also need to be accompanied by the creation of a supportive work environment and a fair and proportional distribution of workload.References
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