AISAH, F. P.; MOH. AGUNG SURIANTO. Analysis of service quality according to Parasuraman’s theory (SERVQUAL) at CV Tirta Sari Abadi . Al Tijarah, [S. l.], v. 11, n. 2, p. 332–342, 2025. DOI: 10.21111/at.v11i2.15773. Disponível em: https://ejournal.unida.gontor.ac.id/index.php/altijarah/article/view/15773. Acesso em: 18 feb. 2026.