https://ejournal.unida.gontor.ac.id/index.php/aliktisab <p style="text-align: justify;"><strong>AL-IKTISAB: Journal of Islamic Economic Law</strong> (<a title="P-ISSN" href="https://issn.brin.go.id/terbit/detail/1491894273" target="_blank" rel="noopener"><strong>P-ISSN 2580-4251</strong></a> and <a title="E-ISSN" href="https://issn.brin.go.id/terbit/detail/1509957692" target="_blank" rel="noopener"><strong>E-ISSN 2615-661X</strong></a>) is a high-quality open access peer-reviewed research journal managed by Department of Islamic Economic Law, Faculty of Sharia, published by University of Darussalam Gontor, Ponorogo, East Java, Indonesia, member of <a title="APJHI" href="https://drive.google.com/file/d/1sAaa2TUR-Q9Iq-DgtwH2BmD09d1rozId/view?usp=sharing" target="_blank" rel="noopener"><strong>APJHI (Indonesian Law Journal Management Association)</strong></a>, cooperates with <a title="Afiliasi" href="https://drive.google.com/file/d/1CH3FN0dBudVxjAEQ0tFWIc7W3BMaWesx/view?usp=sharing" target="_blank" rel="noopener"><strong>POSDHESI (Association of Islamic Economic Law Lecturers and Program Study)</strong></a>, and also integrated with <a title="KOPERTAIS IV Surabaya" href="https://drive.google.com/file/d/11Iq8QqLxlge3g-6XD_k9AjN1UiUGvpqw/view?usp=share_link" target="_blank" rel="noopener"><strong>Journal Managers of PTKIS in the area of KOPERTAIS IV Surabaya, Indonesia</strong></a>. Aiming to communicate original research and relevant current issues, this journal regularly publishes articles twice a year every May and November. It focuses to explore and develop <strong>"The </strong><strong>Theory and Implementation of Islamic Law in the Areas of Islamic Financial Institutions, Islamic Philanthropy, and Halal Studies"</strong> that cover issues both from Indonesia and overseas. This journal warmly welcomes contributions from scholars with related disciplines. Novelty and recency of issues, however, are the priority in publishing. Those interested in subscribing to the journal, advertising in the journal, submitting manuscripts to the journal, or otherwise communicating with the journal, should contact at <a title="Email" href="https://mail.google.com/mail/u/0/?view=cm&amp;tf=1&amp;fs=1&amp;to=aliktisab@unida.gontor.ac.id" target="_blank" rel="noopener"><strong>aliktisab@unida.gontor.ac.id</strong></a></p> <p style="text-align: justify;"><strong>AL-IKTISAB: Journal of Islamic Economic Law </strong>has been indexed at <strong><a title="Sinta 3" href="https://sinta.kemdikbud.go.id/journals/profile/6447" target="_blank" rel="noopener">Sinta 3</a></strong> <em>(this indexed is valid from Vol. 6 No. 2 2022 until Vol. 11 No. 1 2027</em>), and indexed at <a title="Dimensions" href="https://app.dimensions.ai/discover/publication?search_mode=content&amp;and_facet_source_title=jour.1386656" target="_blank" rel="noopener"><strong>Dimensions</strong></a>, <a title="Google Scholar" href="https://scholar.google.com/citations?hl=en&amp;authuser=4&amp;user=31vLNI8AAAAJ" target="_blank" rel="noopener"><strong>Google Scholar</strong></a>, <a title="Garuda" href="https://garuda.kemdikbud.go.id/journal/view/12322" target="_blank" rel="noopener"><strong>Garuda</strong></a>, <a title="Moraref" href="https://moraref.kemenag.go.id/archives/journal/99586320216644597" target="_blank" rel="noopener"><strong>Moraref</strong></a>, and also has been <strong><a title="Cited" href="https://drive.google.com/file/d/1y-m76tNOWTbr2TuhMC4K3y28wgHy4UaA/view?usp=share_link" target="_blank" rel="noopener">cited 8 times in the Scopus article</a></strong>.</p> <p style="text-align: justify;"><strong>AL-IKTISAB: Journal of Islamic Economic Law </strong>has become a <a title="Crossref" href="https://search.crossref.org/?q=Al-Iktisab%3A+Journal+of+Islamic+Economic+Law&amp;from_ui=yes" target="_blank" rel="noopener"><strong>Crossref Member</strong></a> since year 2017, therefore all articles published will have unique DOI number.</p> <p style="text-align: justify;"> </p> <p style="text-align: justify;"><strong>Announcement:</strong></p> <p style="text-align: justify;">Dear Author (s), since Vol. 8 No. 2 November 2024, new <a title="Article Template" href="https://docs.google.com/document/d/1ekQ2NkSb5IfeVsik8szTloY-ykHS28zZ/edit?usp=sharing&amp;ouid=115885413779826138027&amp;rtpof=true&amp;sd=true" target="_blank" rel="noopener">Article Template</a> is used, best regards.</p> University of Darusssalam Gontor en-US AL-IKTISAB: Journal of Islamic Economic Law 2580-4251 <p style="text-align: justify;">Publishing your paper with <strong>Al-Iktisab: Journal of Islamic Economic Law</strong> means that the author or authors retain the copyright in the paper. <strong>Al-Iktisab: Journal of Islamic Economic Law</strong> granted an exclusive non commercial reuse license by the author(s), but the author(s) are able to put the paper onto a website, distribute it to colleagues, give it to students, use it in your thesis etc, so long as the use is not directed at commercial advantage or toward private monetary gain. The author(s) can reuse the figures and tables and other information contained in their paper published by <strong>Al-Iktisab: Journal of Islamic Economic Law</strong> in future papers or work without having to ask anyone for permission, provided that the figures, tables or other information that is included in the new paper or work properly references the published paper as the source of the figures, tables or other information, and the new paper or work is not direct at private monetary gain or commercial advantage.</p> <p style="text-align: justify;"><strong>Al-Iktisab: Journal of Islamic Economic Law</strong> journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This journal is licensed under a <a title="CC BY-NC-SA 4.0" href="https://creativecommons.org/licenses/by-nc-sa/4.0/" target="_blank" rel="noopener">Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License</a>. This license lets others remix, tweak, and build upon your work non-commercially, and although their new works must also acknowledge &amp; be non-commercial, they don’t have to license their derivative works on the same terms.<br /><br /><strong>Al-Iktisab: Journal of Islamic Economic Law</strong> journal Open Access articles are distributed under this <a title="CC BY-NC-SA 4.0" href="https://creativecommons.org/licenses/by-nc-sa/4.0/" target="_blank" rel="noopener">Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License</a>. Articles can be read and shared for noncommercial purposes under the following conditions:</p> <ul> <li class="show" style="text-align: justify;"><em>BY:</em> You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use (Attribution).</li> <li class="show" style="text-align: justify;"><em>NC:</em> You may not use the material for commercial purposes (Non Commercial).</li> <li class="show" style="text-align: justify;"><em>SA:</em> If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original (Share Alike).</li> </ul> https://ejournal.unida.gontor.ac.id/index.php/aliktisab/article/view/12838 <p>The convergence of established Islamic finance and digital platforms has led to the emergence of Islamic digital banking. This study examines the potential and challenges of Islamic digital bank operations in Indonesia, focusing on evolving customer experiences. Data was collected from Instagram comments of Bank Aladin Syariah and Bank Jago Syariah, two Indonesian Islamic digital banks, using Apify Instagram comment scrapper and Python. The analysis revealed a predominantly neutral to positive sentiment, indicating the growing success and societal benefits of Islamic digital banks in Indonesia. However, challenges related to technology infrastructure, sharia compliance, and service quality remain. This study offers a novel perspective on the intersection of customer sentiment analysis, Islamic banking, and the Indonesian digital landscape.</p> Tate Agape Bawana Fadillah Mansor Kamaruzaman Noordin Copyright (c) 2024 Tate Agape Bawana, Fadillah Mansor, Kamaruzaman Noordin https://creativecommons.org/licenses/by-nc-sa/4.0 2024-11-02 2024-11-02 8 2 101 118 10.21111/aliktisab.v8i2.12838