https://ejournal.unida.gontor.ac.id/index.php/aliktisab/issue/feedAL-IKTISAB: Journal of Islamic Economic Law2024-11-01T00:00:00+07:00Devid Frastiawan Amir Supdevidfrastiawan@unida.gontor.ac.idOpen Journal Systems<p style="text-align: justify;"><strong>AL-IKTISAB: Journal of Islamic Economic Law</strong> (<a title="P-ISSN" href="https://issn.brin.go.id/terbit/detail/1491894273" target="_blank" rel="noopener"><strong>P-ISSN 2580-4251</strong></a> and <a title="E-ISSN" href="https://issn.brin.go.id/terbit/detail/1509957692" target="_blank" rel="noopener"><strong>E-ISSN 2615-661X</strong></a>) is a high-quality open access peer-reviewed research journal managed by Department of Islamic Economic Law, Faculty of Sharia, published by University of Darussalam Gontor, Ponorogo, East Java, Indonesia, member of <a title="APJHI" href="https://drive.google.com/file/d/1sAaa2TUR-Q9Iq-DgtwH2BmD09d1rozId/view?usp=sharing" target="_blank" rel="noopener"><strong>APJHI (Indonesian Law Journal Management Association)</strong></a>, cooperates with <a title="Afiliasi" href="https://drive.google.com/file/d/1CH3FN0dBudVxjAEQ0tFWIc7W3BMaWesx/view?usp=sharing" target="_blank" rel="noopener"><strong>POSDHESI (Association of Islamic Economic Law Lecturers and Program Study)</strong></a>, and also integrated with <a title="KOPERTAIS IV Surabaya" href="https://drive.google.com/file/d/11Iq8QqLxlge3g-6XD_k9AjN1UiUGvpqw/view?usp=share_link" target="_blank" rel="noopener"><strong>Journal Managers of PTKIS in the area of KOPERTAIS IV Surabaya, Indonesia</strong></a>. Aiming to communicate original research and relevant current issues, this journal regularly publishes articles twice a year every May and November. It focuses to explore and develop <strong>"The </strong><strong>Theory and Implementation of Islamic Law in the Areas of Islamic Financial Institutions, Islamic Philanthropy, and Halal Studies"</strong> that cover issues both from Indonesia and overseas. This journal warmly welcomes contributions from scholars with related disciplines. Novelty and recency of issues, however, are the priority in publishing. Those interested in subscribing to the journal, advertising in the journal, submitting manuscripts to the journal, or otherwise communicating with the journal, should contact at <a title="Email" href="https://mail.google.com/mail/u/0/?view=cm&tf=1&fs=1&to=aliktisab@unida.gontor.ac.id" target="_blank" rel="noopener"><strong>aliktisab@unida.gontor.ac.id</strong></a></p> <p style="text-align: justify;"><strong>AL-IKTISAB: Journal of Islamic Economic Law </strong>has been indexed at <strong><a title="Sinta 3" href="https://sinta.kemdikbud.go.id/journals/profile/6447" target="_blank" rel="noopener">Sinta 3</a></strong> <em>(this indexed is valid from Vol. 6 No. 2 2022 until Vol. 11 No. 1 2027</em>), and indexed at <a title="Dimensions" href="https://app.dimensions.ai/discover/publication?search_mode=content&and_facet_source_title=jour.1386656" target="_blank" rel="noopener"><strong>Dimensions</strong></a>, <a title="Google Scholar" href="https://scholar.google.com/citations?hl=en&authuser=4&user=31vLNI8AAAAJ" target="_blank" rel="noopener"><strong>Google Scholar</strong></a>, <a title="Garuda" href="https://garuda.kemdikbud.go.id/journal/view/12322" target="_blank" rel="noopener"><strong>Garuda</strong></a>, <a title="Moraref" href="https://moraref.kemenag.go.id/archives/journal/99586320216644597" target="_blank" rel="noopener"><strong>Moraref</strong></a>, and also has been <strong><a title="Cited" href="https://drive.google.com/file/d/1y-m76tNOWTbr2TuhMC4K3y28wgHy4UaA/view?usp=share_link" target="_blank" rel="noopener">cited 8 times in the Scopus article</a></strong>.</p> <p style="text-align: justify;"><strong>AL-IKTISAB: Journal of Islamic Economic Law </strong>has become a <a title="Crossref" href="https://search.crossref.org/?q=Al-Iktisab%3A+Journal+of+Islamic+Economic+Law&from_ui=yes" target="_blank" rel="noopener"><strong>Crossref Member</strong></a> since year 2017, therefore all articles published will have unique DOI number.</p> <p style="text-align: justify;"> </p> <p style="text-align: justify;"><strong>Announcement:</strong></p> <p style="text-align: justify;">Dear Author (s), since Vol. 8 No. 2 November 2024, new <a title="Article Template" href="https://docs.google.com/document/d/1ekQ2NkSb5IfeVsik8szTloY-ykHS28zZ/edit?usp=sharing&ouid=115885413779826138027&rtpof=true&sd=true" target="_blank" rel="noopener">Article Template</a> is used, best regards.</p>https://ejournal.unida.gontor.ac.id/index.php/aliktisab/article/view/12838Gauging Customer Sentiment Regarding Indonesian Islamic Digital Banks2024-10-11T15:02:09+07:00Tate Agape Bawanaagabawana@gmail.comFadillah Mansorfadillah@um.edu.myKamaruzaman Noordinzamann@um.edu.my<p>The convergence of established Islamic finance and digital platforms has led to the emergence of Islamic digital banking. This study examines the potential and challenges of Islamic digital bank operations in Indonesia, focusing on evolving customer experiences. Data was collected from Instagram comments of Bank Aladin Syariah and Bank Jago Syariah, two Indonesian Islamic digital banks, using Apify Instagram comment scrapper and Python. The analysis revealed a predominantly neutral to positive sentiment, indicating the growing success and societal benefits of Islamic digital banks in Indonesia. However, challenges related to technology infrastructure, sharia compliance, and service quality remain. This study offers a novel perspective on the intersection of customer sentiment analysis, Islamic banking, and the Indonesian digital landscape.</p>2024-11-02T00:00:00+07:00Copyright (c) 2024 Tate Agape Bawana, Fadillah Mansor, Kamaruzaman Noordin