Assessing the Compliance of Online Marketplace Mechanism with Shari’ah Law (Case Study of Bukalapak)

Iryandi Masputra, Nashr Akbar

Abstract

Bukalapak is one of the biggest online marketplace in Indonesia. Bukalapak provides
a place for trading for sellers and buyers, utilizing the applications on the internet as a
space to trade. The objective of the study is to assess the the compliance of product, buyer
and seller verification system, payment and delivery transaction system of Bukalapak
with the Shariah law. This research uses a qualitative approach; interview and observation.
The collected data will be analysed with interactive analysis model by Miles and
Huberman. The result of this study shows that as an online marketplace, Bukalapak
complies with the legal standards of Shariah law which is based on ijab qabul between the
seller and the buyer, also there is a form of liability or indemnity imposed by Bukalapak
with the view of balance and fairness between all Bukalapak users. The result also shows
that Bukalapak had been running based on honesty and openness so that it is able to
develop the market based on Islamic economics. Hence, it earns the trust from the sellers
and the buyers as a place for buying and selling.

Keywords

Bukalapak; Online Marketplace; Sharia Law

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