Zaib Syahrul Mubaroq, Sutopo. The Influence of Customer Relationship Management, Brand Ambassador and E-Commerce Innovation on Tokopedia User Loyalty in Jabodetabek (Case Study of Generation Z). FICCOMSS [Internet]. 2024Mar.16 [cited 2024Jul.1];2:318-3. Available from: https://ejournal.unida.gontor.ac.id/index.php/FICCOMSS/article/view/11792