Hasnita, N., A. Fitria, R. Aulia, and M. D. Darmah. “Customer’s Perception and Service Quality on Mobile Banking Usage”. Proceedings of Femfest International Conference on Economics, Management, and Business, vol. 1, Mar. 2023, pp. 79-88, https://ejournal.unida.gontor.ac.id/index.php/FICCOMSS/article/view/10855.