ZAIB SYAHRUL MUBAROQ; SUTOPO. The Influence of Customer Relationship Management, Brand Ambassador and E-Commerce Innovation on Tokopedia User Loyalty in Jabodetabek (Case Study of Generation Z). Proceedings of Femfest International Conference on Economics, Management, and Business, [S. l.], v. 2, p. 318–338, 2024. Disponível em: https://ejournal.unida.gontor.ac.id/index.php/FICCOMSS/article/view/11792. Acesso em: 1 jul. 2024.